HEALTH / MEDICAL ADMINISTRATION

Are you a Health / Medical professional, striving to provide the best care for your patients, but finding it hard because you’re drowning in admin tasks? Look no further. Here at VA by Indigo & May we’re here to help you streamline operations, enhance productivity, and focus on what truly matters - delivering exceptional care to your patients.

 

From Doctors, Dietitians and Physiotherapists to Podiatrists, Psychologists and Speech Pathologists, we're here to support you and your admin needs. Our services are tailored to meet the needs of individuals and small practices seeking personalised support and assistance.

 

Let us empower you to provide top-tier healthcare while we handle the administrative complexities. Contact us today and together we’ll explore how we can transform your business.

 

VA by Indigo & May offer Health / Medical Administration support services that include:

 

• Calendar Coordination

• Email Inbox Support & Management

• Appointment Scheduling & Confirmations

• Telehealth Coordination

• Customer Service / Client Support

• Data Entry

• File Management

• Referral Management (i.e. entering, updating & requesting new referrals)

• Waitlist Management

• Ordering Stationery & General Business Supplies

• Sending Out SMS Appointment Reminders

• Paying Bills

• Expense Management

• Transcription (from Audio and/or Video)

• Document Creation / Editing & Formatting

• Bulk Mailouts

• Registration of New Patients / Clients 

• Billing of MBS (Medicare Benefits Schedule) Item Numbers

• Debt Collection (follow-up on un-paid invoices/accounts)

• Other Support Services by Mutual Agreement